By Raphaël MORENON
11 June 2025
Intermediaries in banking and payment services, better known by their acronym IOBSP, are key players in the financial landscape for many individuals and businesses. Whether they are mortgage brokers or agents, their role is to help you find financing solutions or banking services. However, this activity is strictly regulated to protect customers. Understanding their obligations to provide information and intelligence is an essential first step in ensuring that your interests are properly defended. This article is part of the complete guide to the obligations of IOBSPs and focuses on two pillars of the customer relationship: transparency about their identity and the collection of information about you. IOBSPs' obligations to provide information about their identity and financial links Before even taking any action, an IOBSP is required to provide you with a clear set of information about who they are...
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