By Raphaël MORENON
4 April 2025
A defective product sold in thousands of copies, an unfair clause slipped into countless subscription contracts, unjustified bank charges deducted from the accounts of numerous customers... These situations, which are unfortunately common, often place victims in an awkward position. Individually, the damage suffered may seem too small to justify the cost and complexity of legal action. Faced with a powerful professional, the consumer or small business owner feels isolated and powerless. It was precisely to address this problem that group action was introduced into French law. This is a procedure enabling a qualified representative, such as an association or trade union, to take legal action on behalf of all those who have suffered similar damage as a result of the same responsible party, in order to obtain compensation for each of them. The purpose of this article is to explain the basics of this legal tool: how it works in general terms, the procedures...
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