Course programme

Bank Fraud Litigation

Learning Objectives

Upon completion of this course, participants will be able to:

  1. Understand the legal regime applicable to payment fraud for each payment method
  2. Assess the merits of a liability action against the bank and identify the relevant legal arguments
  3. Master current case law developments in payment fraud litigation

Module 1 – Fraud Typology and Initial Challenge

  • Overview of payment methods in France and statistical data
  • Fraud by instrument: bank card, wire transfers and direct debits, cheques (forged and altered)
  • Cross-cutting fraud techniques: phishing, smishing, fake bank adviser, spoofing, pharming
  • Steps for challenging a fraudulent transaction:
    • Reporting within prescribed time limits (8 weeks for authorised direct debits; 13 months for unauthorised transactions – Art. L. 133-24 CMF)
    • Complaint to the bank: formal notice, documents to demand

Module 2 – Litigation Strategy

  • Strong customer authentication (Art. L. 133-4 F and L. 133-19 CMF, applicable since 14 September 2019)
  • Processing a disputed transaction: the four-filter test (Was the transaction authorised? Was there fraudulent conduct? Was strong authentication applied? Was there gross negligence?)
  • Absence of strong authentication: mandatory reimbursement even where gross negligence is present (Cass. com., 30 August 2023, no. 22-11.707)
  • The concept of apparent anomaly (Cass. com., 19 November 2025, no. 24-19.779)

Module 3 – Recent Case Law

  • Distinction between reporting and legal action: reporting deadline = 13 months; limitation period for court proceedings = 5 years (Cass. com., 2 July 2025, no. 24-16.590)
  • Burden of proof for gross negligence: borne by the bank (Art. L. 133-23 CMF)
  • Recent decisions on fake bank adviser fraud